Work

Roles, in order. HSBC from graduate to Red Hat specialist.

  1. Red Hat SME

    Jul 2026 – Present

    HSBC UK · United KingdomNow

    • Integrated internal Active Directory into the Red Hat platform so users get SSO rather than another password.
    • Drove release frequency up ~30% and tightened security monitoring with modern coding assistants in the inner loop.
  2. Site Reliability Engineer

    Jan 2024 – Jul 2026

    HSBC Hong Kong · Hong Kong

    • Project lead for automations across Linux, Windows, VMware and OpenShift in HSBC Internal Cloud: bare-metal build, landing accounts, SSH key rotation with HashiCorp Vault, CVE drift remediation, SSL issuance and renewal.
    • Created the Ansible Linux Profile that enforces OS, filesystem, cybersecurity and tooling standards
    • Shipped secret-zero plugins so application teams manage Vault secrets without a human in the loop.
    • Offered highly available, customisable IaaS to retail banking, commercial banking, and securities trading.
    • CI/CD for JavaScript and Python onto Kubernetes with Helm; centralised logs into Kafka for pre-incident alerting on storage, latency, and tier-0 bottlenecks.
  3. Linux Platform / DevOps Engineer

    Aug 2021 – Jan 2024

    HSBC Hong Kong · Hong Kong

    • Ansible pipelines and low-latency Python FastAPI services to produce RHEL layer-1 images used globally on public and private cloud
    • Authored, tested and published maintenance packs consumed across the bank.
    • System hardening, filesystem standards, networking; tuned TCP/IP and multicast for low-latency HFT paths.
    • Level 2 incident response on critical applications and infrastructure.
    • Cut Linux image prepare-and-release from 10 days to 2, with better consistency and team utilisation.
  4. Technology Graduate

    Jul 2019 – Aug 2021

    HSBC Hong Kong · Hong Kong

    • End-to-end OS and middleware patch management automation.
    • System-level REST APIs for telemetry: patch compliance, build version, load balancing, core metrics — Mule, Ansible, Puppet, Java, Go.
    • Automated VMware Tools and Visual C++ .NET upgrades on Windows.
    • Agile lead and Scrum MC across regions; Grafana observability for senior leadership.
    • Project lead for One Data Dashboard — multi-region operational datasets, correlated, actually used.
  5. IT Intern

    Jun 2018 – Sep 2018

    Composers and Authors Society of Hong Kong · Hong Kong

    • AI systems to flag copyright violations with PyTorch and Keras.
    • Oracle databases and PL/SQL for large-catalogue analysis.
  6. ML / Design Engineer Intern

    May 2017 – Sep 2017

    Horus Intellisys · Bangalore

    • Classifier tuning for India's first Advanced Driver Assistance System; precision up 15%+.
    • Optimised C++ computer-vision paths with gdb, g++ and Make on Debian — latency from 1s to 4ms.