Work
Roles, in order. HSBC from graduate to Red Hat specialist.
Red Hat SME
Jul 2026 – Present
HSBC UK · United KingdomNow
- Integrated internal Active Directory into the Red Hat platform so users get SSO rather than another password.
- Drove release frequency up ~30% and tightened security monitoring with modern coding assistants in the inner loop.
Site Reliability Engineer
Jan 2024 – Jul 2026
HSBC Hong Kong · Hong Kong
- Project lead for automations across Linux, Windows, VMware and OpenShift in HSBC Internal Cloud: bare-metal build, landing accounts, SSH key rotation with HashiCorp Vault, CVE drift remediation, SSL issuance and renewal.
- Created the Ansible Linux Profile that enforces OS, filesystem, cybersecurity and tooling standards
- Shipped secret-zero plugins so application teams manage Vault secrets without a human in the loop.
- Offered highly available, customisable IaaS to retail banking, commercial banking, and securities trading.
- CI/CD for JavaScript and Python onto Kubernetes with Helm; centralised logs into Kafka for pre-incident alerting on storage, latency, and tier-0 bottlenecks.
Linux Platform / DevOps Engineer
Aug 2021 – Jan 2024
HSBC Hong Kong · Hong Kong
- Ansible pipelines and low-latency Python FastAPI services to produce RHEL layer-1 images used globally on public and private cloud
- Authored, tested and published maintenance packs consumed across the bank.
- System hardening, filesystem standards, networking; tuned TCP/IP and multicast for low-latency HFT paths.
- Level 2 incident response on critical applications and infrastructure.
- Cut Linux image prepare-and-release from 10 days to 2, with better consistency and team utilisation.
Technology Graduate
Jul 2019 – Aug 2021
HSBC Hong Kong · Hong Kong
- End-to-end OS and middleware patch management automation.
- System-level REST APIs for telemetry: patch compliance, build version, load balancing, core metrics — Mule, Ansible, Puppet, Java, Go.
- Automated VMware Tools and Visual C++ .NET upgrades on Windows.
- Agile lead and Scrum MC across regions; Grafana observability for senior leadership.
- Project lead for One Data Dashboard — multi-region operational datasets, correlated, actually used.
IT Intern
Jun 2018 – Sep 2018
Composers and Authors Society of Hong Kong · Hong Kong
- AI systems to flag copyright violations with PyTorch and Keras.
- Oracle databases and PL/SQL for large-catalogue analysis.
ML / Design Engineer Intern
May 2017 – Sep 2017
Horus Intellisys · Bangalore
- Classifier tuning for India's first Advanced Driver Assistance System; precision up 15%+.
- Optimised C++ computer-vision paths with gdb, g++ and Make on Debian — latency from 1s to 4ms.